If your email inbox looks like mine, you’re bombarded with generic email after generic email every day. I get it — it’s hard to make emails sent by the hundreds or thousands feel personalized. Nonetheless, nobody wants to feel like a number.
2017 has come and gone, and I’ll bet you’re already forging onward into 2018 with much to do and many goals to reach. Whether you’re working on launching a company or running an existing business, there never seem to be enough hours in the day.
Strangers to online focus groups sometimes assume they’re inferior to their in-person counterparts. The very nature of business today debunks this myth. Most interactions already happen through email or other text-based media, which convey ideas and emotions just as well as in-person conversations.
When was the last time you decluttered your office? It will realistically take you a day or two (or three, depending on how disorganized you are). But when you’re done, you’ll feel refreshed and ready to start the New Year with a clear head—and office.
One way to increase your odds of ranking higher on Google is by claiming and optimizing your free Google My Business (GMB) online business listing. Google gives qualifying local businesses a FREE online listing that local businesses can claim and verify.
If you're a small business owner, the key to customer service is providing your customers with what they want, where they want it, when they want it, and how they want it. But small businesses don’t have to be Walmart or Amazon to reach the upper echelons of the omnichannel customer service realm.